LucidLink

LucidLink

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LucidLink | Trust Center

Everything you need to complete your security review is here. Browse documents, certifications, and compliance details with confidence. Our Trust Center is regularly updated to reflect the latest audit results, and subprocessor disclosures.

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Badges

gdpr
GDPR
tpn
TPN
ccpa
CCPA
tpn-gold
TPN Gold Shield
iso-27001
ISO 27001

Our Philosophy

At LucidLink, we recognize that cybersecurity is not merely an option, but a critical necessity. We firmly believe that the security of our systems, data, and digital assets is paramount to our success and the trust placed in us by our stakeholders.

Cybersecurity is more than just a technical concern; it is a foundational principle that permeates every aspect of our operations. We understand that the confidentiality, integrity, and availability of information are essential for maintaining our competitive edge and protecting our reputation.

By embracing a proactive and comprehensive approach to cybersecurity, we commit to identifying and mitigating potential risks before they manifest into threats. We understand that prevention is far more cost-effective and less disruptive than reacting to breaches or data loss incidents.

Ultimately, our commitment to cybersecurity is rooted in our dedication to the trust placed in us by our customers, employees, and stakeholders. We prioritize the protection of their personal information, financial data, and sensitive intellectual property. By safeguarding their interests, we not only fulfill our ethical obligations but also maintain the solid foundation on which our organization thrives.

Gregory Tomczyk

Vice President of IT

Quick Summary

One or more annual third-party audit(s)

Annual third-party penetration testing

Has a disaster recovery plan

Subprocessors list available

Has cyber insurance

Will enter into a DPA

Deletes customer data on request

Has an API available

Uses a centralized IAM solution (SSO) to manage employee access

Documents & Knowledge Base FAQs

Featured Documents

Subprocessors6

Subprocessor
Location of Processing
Usage Details
AWS

AWS

United States
Cloud service provider
Google Workspace

Google Workspace

United States
Email and collaboration
Marketo

Marketo

United States, England, Netherlands, Australia
Marketing email campaigns
PandaDoc

PandaDoc

United States
Document management
Salesforce

Salesforce

United States
Customer Relationship Management
stripe.com

stripe.com

United States
Billing management
Last updated . .
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Trusted by

Spotify
Adobe
WebMD
A+E Networks
Warner Brothers Discovery
Paramount

What we offer

LucidLink Filespaces

LucidLink Filespaces ™ is a high-performance cloud file system for distributed
workloads. The SaaS offering works with any cloud storage, providing streaming
access to data as if it were local disk. Using LucidLink, organizations gain flexibility,
convenience, and substantial cost savings, with the assurance of sophisticated
“zero-knowledge”, end-to-end encryption that protects data at rest and in-flight

Certifications: SOC 2 Type 1, SOC 2 Type 2, SOC 3

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